Provider News Feed

Read the latest news and information from MCNA for our Idaho Smiles providers.


Updated IDHW Contact Information for Members

Posted: February 23, 2021

The Idaho Department of Health and Welfare (IDHW) has updated their contact information for members to utilize to request assistance finding a dental provider. Please click here to view and print this updated information.

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New Mailing Address for Claims

Posted: January 4, 2021

Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.


Medicaid Provider Funding Stabilization Opportunity

Posted: November 24, 2020

Providers who are enrolled with Idaho Medicaid and meet the required qualifications may apply for access to a portion of the federal funds Idaho received to fight the COVID-19 pandemic. Applications will be accepted now through December 18, 2020. Please click here to learn how and where to apply.


MCNA Provider Orientation

Posted: September 30, 2020

An on-demand, virtual presentation of MCNA's Provider Orientation presentation is now available for your office. We are offering this as a resource to new providers and to current provider offices for use in ongoing staff training. Click here to access our Provider Orientation today.


Provider Relief Fund Phase 2 Updates

Posted: August 12, 2020

Eligible dentists participating in Medicaid and CHIP have until August 28, 2020, to apply for funding from the CARES Act Provider Relief Fund. The requirements for eligibility have been updated. Please click here to read the HHS announcement.


Live Webinar Opportunity

Posted: August 6, 2020

MCNA is hosting a live webinar for all network providers that will explore sealants, preventive resins, and resin-based composite restorations. We encourage you to join us on August 12 for this webinar and interactive Q&A event. Please click here to learn more and register.


Provider Relief Fund Application Deadline Extended

Posted: August 3, 2020

Eligible dentists participating in Medicaid and CHIP now have until August 28, 2020, to apply for funding from the U.S. Department of Health and Human Services (HHS) CARES Act Provider Relief Fund. Please click here to read important information about this opportunity.


Provider Relief Fund Application Deadline

Posted: July 9, 2020

Eligible providers, including dentists, that participate in Medicaid and CHIP have until Monday, July 20, 2020, to apply for distributions from the Provider Relief Fund under the CARES Act. Providers should begin their application with the U.S. Health and Human Services (HHS) now. Please click here to access instructions to begin the application process.


MCNA's Provider Portal Tutorial Videos

Posted: June 30, 2020

We invite your office to explore our companion series of tutorial videos that guide users through the primary functions of our powerful Provider Portal. Please click here to learn more and get started today!


HHS CARES Act

Posted: June 16, 2020

On June 9, 2020, the U.S. Department of Health and Human Services (HHS) announced that they will move forward with the addition of support specific to Medicaid and CHIP program providers to be considered for financial assistance. Dentists are being considered as critical providers for funding within this program. Please click here to read important information about this opportunity.